General Services

The 2-1-1 phone line is available 24 hours a day, 7 days a week to the entire region of San Diego County, and translation is available in more than 150 languages. When a call is answered the 2-1-1 agent refers the client to the nearest services available to them and documents the client’s information, including age, zip code, household income level and more. The demographics and needs of all calls answered by 2-1-1 on a monthly basis are detailed in the below reports.

2012 Reports

April -- Download PDF

March -- Download PDF

February --Download PDF

January -- Download PDF

2011 Reports

December -- Download PDF

November -- Download PDF

October -- Download PDF

September -- Download PDF

August -- Download PDF

July -- Download PDF

June -- Download PDF

May -- Download PDF

*For additional reporting regarding health-related services and needs, please contact the Research and Data Center at resourcecenter@211sandiego.org.