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County of San Diego

The County of San Diego strives to efficiently provide public services that build strong and sustainable communities in a county that is safe, healthy and thriving. The County has three key initiatives that it is addressing according to the 2010-2015 strategic plan:
- KIDS: "Improve opportunities for children and families"
- ENVIRONMENT: "Manage the region's natural resources to protect quality of life and support economic development."
- Acting as a catalyst and leader for coordinating, integrating and leveraging existing resources.
- SAFE AND LIVABLE COMMUNITIES: "Promote Safe and Livable Communities."
Learn more at http://sdpublic.sdcounty.ca.gov/.
County of San Diego & 2-1-1 San Diego
Access to Life Services: 2-1-1 San Diego also partners with the County of San Diego to take the overflow of general information calls to the County's ACCESS line which fields calls for County benefit programs for individuals and families. 2-1-1 San Diego expects to answer 20,000 of these general information calls each month.
Food Assistance: 2-1-1 San Diego's strong partnership with the County of San Diego allows the submittal of CalFresh applications electronically using telephonic signatures. This new program benefits those who are disabled, elderly, and homebound or lack transportation. In addition, 2-1-1 San Diego has helped to minimize both the processing time of CalFresh applications and the error rate, ultimately getting clients enrolled in the program more efficiently. For more information about CalFresh and 2-1-1, click here.
Emergency/Disaster Assistance: All 2-1-1 San Diego staff members are required to sign an agreement to work during a disaster and to be available for 12-hour shifts. During times of disaster, 2-1-1 San Diego partners with the County of San Diego Office of Emergency Services (OES) to be the centralized source for providing public information to the community, rumor control and trend analysis to County officials. 2-1-1 is responsible for maintaining and being able to activate additional phone lines in the event of a County disaster. Additionally, 2-1-1 reports community unmet needs and acts as the central communications point for other community agencies and non-governmental organizations.
We are grateful to our partners and are always looking for new ways to utilize our connections to expand our information base. If you would like to learn more about our partnerships, please contact Meg Storer, Chief of Staff, at mstorer@211sandiego.org or (858) 300-1240.
Learn more about our valued
2-1-1 San Diego funders:

*This project is funded in whole or in part with Community Development Block Grant (CDBG) funds provided by the U.S. Department of Housing and Urban Development (HUD).



