Please read and agree to the privacy policy below to use our Click to Chat feature.

PRIVACY POLICY

2-1-1 San Diego has created this Privacy Policy in order to set forth the principles governing our information-gathering and dissemination practices. 2-1-1 San Diego has a strong commitment to the privacy of our users. Please note that this Privacy Policy applies only to information collected through 2-1-1 San Diego and not to information collected offline or to information you may provide to any third-party sites to which 2-1-1 San Diego may link, except as expressly provided herein.

This is an abbreviated version of the 2-1-1 San Diego Privacy Policy. To view the entire policy, please click here.

Providing Your Information:
During your chat session, you will be asked to provide some demographic information such as gender, age, income and zip code. All information requested is optional to provide, but this information will help us serve you better. 2-1-1 San Diego is committed to your privacy and agrees to keep your information confidential. Any information provided by you will be disclosed in accordance with applicable local, State and Federal Laws and regulations. A transcript of your chat session between you and the 2-1-1 Client Service Representative is recorded and stored for quality assurance and training purposes.

Security
2-1-1 San Diego has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. While we strive to protect your personal information, 2-1-1 San Diego cannot ensure or warrant the security of any information you transmit to us. Your chat session will be protected by the enhanced security of our iChat system provider, InContact. You can view InContact’s privacy policies here.

Privacy Policy
Safe Harbor Privacy Policy

Policy Regarding Minors
Children should always ask parents before providing any personal information online. No information should be submitted to or posted on 2-1-1 San Diego by any minor (a person under 18 years of age) without the consent of a parent or guardian. Unless otherwise disclosed during collection, we do not knowingly provide any Personally Identifiable Information about minors, regardless of its source, nor is this information knowingly used by 2-1-1 San Diego for any marketing or promotional purposes.

2-1-1 San Diego abides by the Children's Online Privacy Protection Act. In the event that we learn that we have collected information from any child under the age of 13 without verification of parental consent, we will delete this information from our database as quickly as reasonably possible. If you believe that any Site has collected any information about anyone under 13, please contact 2-1-1 San Diego's Site Administrator via postal mail or email at one of the addresses listed below. Limitation of Liability

2-1-1 San Diego PROVIDES THE INFORMATION, SERVICES AND PRODUCTS ON THIS WEB SITES "AS IS" WITHOUT WARRANTIES OF ANY KIND. YOU AGREE THAT 2-1-1 San Diego SHALL NOT BE RESPONSIBLE FOR ANY CONTENT FOUND ON OUR FORUMS, THAT ANY DOWNLOADING OF MATERIALS FOUND ON OR THROUGH 2-1-1 San Diego FORUMS IS DONE AT YOUR OWN RISK, AND THAT 2-1-1 San Diego IS NOT RESPONSIBLE FOR UNSOLICITED COMMUNICATIONS THAT ARISE FROM YOUR POSTINGS. 2-1-1 San Diego SHALL NOT BE RESPONSIBLE IN ANY MANNER FOR THE ACTS OF ANY THIRD PARTY, INCLUDING WITOUT LIMITATION, ANY THIRD PARTY AD NETWORK.

Chat Session Agreement:
With any online service, there is some level of risk when communicating over the Internet. By reading and agreeing with this Privacy Disclaimer and engaging in one of our Chat Sessions, you give permission to 2-1-1 San Diego to provide you some assistance today and to use the information you provide to us for future reporting purposes. Furthermore, you understand that 2-1-1 San Diego will undertake all efforts to protect your information, but it is not responsible for any information you may enter during the chat session.

  Please check the box on the left to certify you have read and agree to the Privacy Policy above before proceeding to chat.